This conversation happened in November, but I'm just now getting it posted:
A reader writes:
I am looking to purchase trains for the holiday season ASAP but cannot seem to find a phone number for you. Could you call me asap at [phone number withheld]. I don't know how often you check your email.
----------------Our reply------------------------
Thanks for getting in touch.
Unfortunately, I don't actually sell trains. I recommend and advertise the ones I like.
If you can tell me what you need the trains for, I can make recommendations. If you order soon you'll have no trouble getting what you need. If you wait until December 10 or so, you may start having problems getting what you want.
I took my phone # off my web sites because it would ring off the hook on Christmas eve with folks all over the country who thought they could order a train at the last minute and get it delivered like a pizza.
Please get back to me by e-mail as soon as you can, because I am starting to get swamped with e-mail questions and I try to answer them first-come-first-serve.
Have a great Thanksgiving week - Paul
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